Human and Organizational Performance Tools
This comprehensive course on Human and Organizational Performance Tools for error prevention and mitigation equips students with the knowledge and skills necessary to enhance human performance and prevent and mitigate errors in the workplace. Students will explore a range of tools, including self-checking, independent verification, concurrent verification, peer checking, formal communication, procedure use and adherence, the Two-Minute Rule, pre-work discussions, and Stop When Unsure and Questioning Attitude.
Starts at: $197 Per Seat
Discounts available based on volume
Human and Organizational Performance Tools
This series of courses equips participants with the knowledge and skills to enhance performance and prevent workplace errors. Covering tools like self-checking, independent verification, peer checking, formal communication, and pre-work discussions, learners will gain practical strategies to verify work, follow procedures, and address risks proactively. Mastering these tools helps prevent errors, improve performance, and create safer work environments.
Our HOP Tools Include the Following Courses:
Human and Organizational Performance (HOP) Tools are practical strategies that help reduce errors, improve reliability, and strengthen safety across all levels of work. These tools encourage deliberate thinking and situational awareness, especially during CRITICAL STEPS or Risk-Important Actions where precision is essential. This course explains how to apply HOP Tools in daily tasks and how leadership, training, and mentoring support their successful integration into a strong safety culture.
To err is human, and error is normal. This course examines the second principle of Human & Organizational Performance (HOP), which recognizes human fallibility and focuses on proactive methods to reduce the likelihood and impact of mistakes. Learners will explore self-checking as a practical and effective tool to enhance performance, especially during Risk Important Actions and Critical Steps where precision is essential. The course breaks down the STAR method—Stop, Think, Act, Review—and demonstrates its application across various roles and tasks, from frontline operations to knowledge work.
Participants learn the importance of second-person verification for critical tasks. The course emphasizes critical thinking, attention to detail, and communication to ensure accuracy. By the end, participants will confidently apply independent verification to enhance reliability and error prevention.
This course highlights the importance of real-time collaboration and communication during critical tasks to ensure accuracy and prevent errors. The course focuses on building situational
awareness, teamwork, and communication skills to implement concurrent verification successfully. By the end, participants will be equipped to foster precision execution, positive control, and error prevention within their organizations.
Peer Checking focuses on collaborative error detection and correction. Participants learn structured communication techniques and develop trust and teamwork to enhance safety and reliability during tasks.
This course teaches the sender, receiver, and verifier roles for effective communication in high-reliability environments. Participants develop skills like active listening and concise feedback to enhance teamwork, situational awareness, and error prevention.
Participants learn the importance of following procedures consistently to mitigate risks and ensure task reliability. The course covers strategies for interpreting procedures, addressing challenges, and refining processes for continuous improvement.
This course introduces the Two-Minute Drill, a technique to pause and reflect before starting tasks. Participants learn how this tool enhances mindfulness, decision-making, and situational awareness, reducing errors and promoting safer work practices.
Using the RU-SAFE process, participants learn to conduct effective risk-based pre-work discussions, focusing on Critical Steps and Risk Important Actions. The course emphasizes collaboration, hazard identification, contingency planning, and open communication to proactively manage risks.
This standalone course empowers participants to pause work and seek clarification when in doubt, fostering a questioning attitude that prevents errors and ensures safety during high-risk tasks.
This standalone course empowers participants to pause work and seek clarification when in doubt, fostering a questioning attitude that prevents errors and ensures safety during high-risk tasks.
